Conditions
General Terms and Conditions (GTC) of Catnoir GmbH
1. Scope
These General Terms and Conditions (GTC) apply to all orders placed by consumers (Section 13 of the German Civil Code) via the online shop of Catnoir GmbH, Motorstr. 51, 70499 Stuttgart, Germany.
2. Contracting party
The purchase contract is concluded with:
Catnoir GmbH
Motorstr. 51
70499 Stuttgart
Germany
Commercial Register: HRB 18719
Register court: Stuttgart District Court
VAT identification number: DE192516706
Email: info@catnoir.de
Telephone: +49 711 3659199 – 0
3. Conclusion of contract
The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding invitation to order. By clicking the "Buy now" button, you submit a binding offer to purchase the goods in your shopping cart. Confirmation of receipt of your order will be sent by email immediately after you submit your order. The purchase contract is only concluded upon our express acceptance or upon dispatch of the goods.
4. Right of withdrawal
Consumers are entitled to the statutory right of withdrawal. For details, please refer to our cancellation policy .
5. Prices and shipping costs
All prices are in euros and include VAT. In addition to the stated prices, we charge shipping costs. The shipping costs will be clearly stated in the shopping cart system and on the order page.
6. Delivery
Delivery is only available within Germany. Unless otherwise stated, delivery time is 3-5 business days. Any deviations will be indicated on the respective product page.
7. Payment
Payment can be made either in advance, via PayPal, or by credit card. If you choose to pay in advance, we will provide you with our bank details in the order confirmation and ship the goods after receipt of payment.
8. Retention of title
The goods remain our property until full payment has been made.
9. Warranty
The statutory liability for defects applies.
10. Liability
We are always liable without limitation for claims based on damages caused by us, our legal representatives or vicarious agents:
• in case of injury to life, body or health,
• in the event of intentional or grossly negligent breach of duty,
• in the case of guarantee promises, if agreed, or
• insofar as the scope of application of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability shall be limited to the damage foreseeable at the time the contract was concluded and which must typically be expected to occur.
Otherwise, claims for damages are excluded.
11. Dispute resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr/ . We are willing to participate in an out-of-court dispute resolution procedure before a consumer arbitration board.
12. Data protection
Information on how we handle personal data can be found in our privacy policy .
13. Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Should individual provisions of this contract, including these General Terms and Conditions, be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected.